A | Creating inclusive CULTURES

The following indicators and questions enable a detailed review of all aspects of a school and help to identify and implement priorities for change.

A.1 | Building community

Indicator A.1.1 | Everyone is made to feel welcome

  1. Is the first contact that people have with the school friendly and welcoming?
  2. Is the school welcoming to all students, including students with impairments, travellers, refugees and asylum seekers?
  3. Is the school welcoming to all parents/carers and other members of its local communities?
  4. Is information about the school made accessible to all, irrespective of home language or impairment, for example, translated, Brailled, taped, or in large print when necessary?
  5. Are sign language and other first language interpreters available when necessary?
  6. Is it clear from the school brochure and information given to job applicants that responding to the full diversity of students and their backgrounds is part of school routine?
  7. Does the entrance hall reflect all members of the school’s communities?
  8. Does the school celebrate local cultures and communities in signs and displays?
  9. Are there positive rituals for welcoming new students and new staff and marking their leaving?
  10. Do students feel ownership of their classrooms or tutor room?
  11. Do students, parents/carers, staff, governors and community members all feel ownership of the school?

Further questions:

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Indicator A.1.2 | Students help each other

  1. Do students seek help from and offer help to each other when it is needed?
  2. Do displays celebrate collaborative work by students as well as individual achievements?
  3. Do students report to a member of staff when they or someone else needs assistance?
  4. Are supportive friendships actively encouraged?
  5. Do students share rather than compete for friends?
  6. Do students avoid racist, sexist, homophobic, disablist and other forms of discriminatory namecalling?
  7. Do students understand that different degrees of conformity to school rules may be expected from different students?
  8. Do students appreciate the achievements of others whose starting points may be different from their own?
  9. Do students feel that disputes between them are dealt with fairly and effectively?
  10. Can students act as advocates for others who they feel have been treated unfairly?

Further questions:

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Indicator A.1.3 | Staff collaborate with each other

  1. Do staff treat each other with respect irrespective of their roles in the school?
  2. Do staff treat each other with respect irrespective of their gender?
  3. Do staff treat each other with respect irrespective of their class or ethnic background?
  4. Are all staff invited to staff meetings?
  5. Do all staff attend meetings?
  6. Is there wide participation in meetings?
  7. Are all teachers and classroom assistants involved in curriculum planning and review?
  8. Is teamwork between staff a model for the collaboration of students?
  9. Do staff know who to turn to with a problem?
  10. Do staff feel comfortable about discussing problems in their work?
  11. Are regular supply staff encouraged to be actively involved in the life of the school?
  12. Are all staff involved in drawing up priorities for school development?
  13. Do all staff feel ownership of the school development plan?

Further questions:

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Indicator A.1.4 | Staff and students treat one another with respect

  1. Do staff address all students respectfully, by the name they wish to be called, with the correct pronunciation?
  2. Do students treat all staff with respect irrespective of their status?
  3. Are the opinions of students sought about how the school might be improved?
  4. Do the views of students make a difference to what happens in school?
  5. Do students have particular opportunities to discuss school matters?
  6. Do students help staff when asked?
  7. Do students offer help when they see it is needed?
  8. Do staff and students look after the physical environment of the school?
  9. Do students know who to see when they have a problem?
  10. Are students confident that their difficulties will be dealt with effectively?

Further questions:

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Indicator A.1.5 | There is a partnership between staff and parents/carers

  1. Do parents/carers and staff respect each other?
  2. Do parents/carers feel that there is good communication with staff?
  3. Are all parents/carers well informed about school policies and practices?
  4. Are parents/carers aware of the priorities in the school development plan?
  5. Are all parents/carers given an opportunity to be involved in decisions made about the school?
  6. Are the fears that some parents/carers have about coming into school and meeting teachers, recognised and steps taken to overcome them?
  7. Are there a variety of opportunities for parents/carers to become involved in the school?
  8. Are there a variety of occasions when parents/carers can discuss the progress of, and concerns about, their children?
  9. Are the different contributions that parents/carers can make to the school equally appreciated?
  10. Do staff value the knowledge that parents/carers have about their children?
  11. Do staff encourage the involvement of all parents/carers in their children’s learning?
  12. Are parents/carers clear about what they can do to support their children’s learning at home?
  13. Do all parents/carers feel that their children are valued by the school?
  14. Do all parents/carers feel that their concerns are taken seriously by the school?

Further questions:

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Indicator A.1.6 | Staff and governors work well together

  1. Do staff understand the roles and responsibilities of the governors?
  2. Do governors understand the organisational structure of the school and the responsibilities of staff?
  3. Are governors welcome to contribute to the work of the school at any time?
  4. Are the skills and knowledge of governors known and valued?
  5. Does the composition of the governing body reflect the school’s local communities?
  6. Are governors fully informed about school policies?
  7. Do governors and staff agree about what governors can contribute to the school?
  8. Do governors feel that their contribution is valued irrespective of their status?
  9. Do governors share in-service education opportunities with staff?
  10. Do staff and governors share an approach to students categorised as ‘having special educational needs’?
  11. Do staff and governors share a view about the identification of students who experience difficulties and the way support should be provided?

Further questions:

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Indicator A.1.7 | All local communities are involved in the school

  1. Does the school involve local communities, such as elderly people and the variety of ethnic groups, in activities in the school?
  2. Is the school involved in activities in the local communities?
  3. Do members of local communities share facilities with staff and students such as the library, hall and canteen?
  4. Do communities participate equally in the school, irrespective of their class, religious or ethnic background?
  5. Are all sections of local communities seen as a resource for the school?
  6. Do staff and governors seek the views of local community members about the school?
  7. Do the views of members of local communities affect school policies?
  8. Is there a positive view of the school within the local communities?
  9. Does the school encourage applications for work in the school from the local communities?

Further questions:

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A.2 | Establishing inclusive values

Indicator A.2.1 | There are high expectations for all students

  1. Does every student feel that they attend a school in which the highest achievements are possible?
  2. Are all students encouraged to have high aspirations about their learning?
  3. Are all students treated as if there is no ceiling to their achievements?
  4. Do staff avoid viewing students as having a fixed ability based on their current achievements?
  5. Are students entered for public examinations when they are ready rather than at a particular age?
  6. Are all students encouraged to take pride in their own achievements?
  7. Are all students encouraged to appreciate the achievements of others?
  8. Do staff attempt to counter negative views of students who are keen and enthusiastic or attain highly in lessons?
  9. Do staff attempt to counter negative views of students who find lessons difficult?
  10. Do staff attempt to counter the derogatory use of labels of low achievement?
  11. Is there an attempt to address the fear of failure of some students?
  12. Do staff avoid linking the potential achievement of one student to those of a sibling or another student from their area?

Further questions:

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Indicator A.2.2 | Staff, governors, students and parents/carers share a
philosophy of inclusion

  1. Is building a supportive school community seen to be as important as raising academic achievement?
  2. Is fostering collaboration seen to be as important as encouraging independence?
  3. Is there an emphasis on the appreciation of difference rather than conformity to a single ‘normality’?
  4. Is diversity seen as a rich resource to support learning rather than as a problem?
  5. Is there a shared resolve to minimise inequalities of opportunity in the school?
  6. Is there a shared wish to accept students from the local communities, irrespective of background, attainment and impairment?
  7. Are attitudes about the limits to inclusion challenged, such as for students with severe impairments?
  8. Is there a shared understanding that inclusion is about increasing participation in, as well as access to, the school?
  9. Is exclusion understood as a process that takes place in staffrooms, classrooms and playgrounds and may end in separation from the school?
  10. Do all members of the school take responsibility for making the school more inclusive?

Further questions:

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Indicator A.2.3 | Students are equally valued

  1. Is a variety of backgrounds and home languages seen to make a positive contribution to school life?
  2. Are regional accents and dialects seen to enrich the school and society?
  3. Are differences in family structure acknowledgedand appreciated?
  4. Are parents/carers regarded as equally valuable to the school, irrespective of the status of their work or whether they are employed or unemployed?
  5. Are students and staff with impairments as welcomed into the school as those without impairments?
  6. Are higher and lower attaining students valued equally?
  7. Is the work of all students displayed within the school and classrooms?
  8. Does the reporting of achievements within and beyond the school include all students?
  9. Do all students leave secondary school with a nationally recognised accreditation?
  10. Are the achievements of boys and girls given equal support and prominence?

Further questions:

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Indicator A.2.4 | Staff and students treat one another as human beings as well as occupants of a ‘role’

  1. Is every student known well by some members of staff?
  2. Do students feel that teachers like them?
  3. Are all members of the school regarded as both learners and teachers?
  4. Do staff feel valued and supported?
  5. Are significant events, such as births, deaths and illnesses, given the appropriate acknowledgement?
  6. Is it recognised that everyone, not just members of ‘ethnic minorities’, has a culture or cultures?
  7. Can students (and staff) be supported to acknowledge that they are hurt, depressed or angry on a particular day?
  8. Is it accepted that staff can express negative personal feelings about students in private as a way of overcoming them?
  9. Do staff avoid demonising particular students?
  10. Are basic facilities such as toilets, showers and lockers, kept in good order?
  11. Are the wishes for modesty of students respected in arrangements for showers or swimming?

Further questions:

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Indicator A.2.5 | Staff seek to remove barriers to learning and participation in all aspects of the school

  1. Do staff understand that they can make a difference to the barriers to learning and participation experienced by students?
  2. Are barriers to learning and participation seen to arise in a relationship between students and their teaching and learning environment?
  3. Is the teaching and learning environment understood to include student and staff relationships, buildings, cultures, policies, curricula and teaching approaches?
  4. Do staff avoid seeing barriers to learning and participation as produced by deficiencies or impairments in students?
  5. Do staff and students understand that policies and practices must reflect the diversity of students within the school?
  6. Are the barriers that arise through differences between school and home cultures recognised and countered?
  7. Is it understood that anyone can experience barriers to learning and participation?
  8. Do staff avoid labelling children according to notions of ability?
  9. Is there an understanding of the way categorisation of students as ‘having special educational needs’ can lead to their devaluation and separation?
  10. Do staff avoid contrasting mainstream and ‘special needs’ students?

Further questions:

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Indicator A.2.6 | The school strives to minimise all forms of discrimination

  1. Is there recognition of the existence of institutional discrimination and the need to minimise all forms of it?
  2. Do staff and students understand the origins of discrimination in intolerance to difference?
  3. Is attention paid to the exclusionary pressures on ethnic minority students and the way intolerance to difference may be interpreted as racism?
  4. Is it recognised that all cultures and religions encompass a range of views and degrees of observance?
  5. Do staff avoid stereotyped roles for students in school productions (for example according to type of hair or skin colour)?
  6. Is there respect for teachers and students irrespective of their age?
  7. Are the cultures of the school equally supportive of boys and girls?
  8. Do staff and students avoid gender stereotyping in expectations about achievement, student futures or in help with tasks, such as refreshments or technical support?
  9. Do staff avoid valuing middle class above working class backgrounds and interests?
  10. Are gay and lesbian people valued by the school as part of human diversity?
  11. Do staff see disability as created when people with impairments encounter negative attitudes and institutional barriers?
  12. Are stereotyped views of bodily perfection challenged?
  13. Is there recognition that knowledge about their impairments makes a limited contribution to planning education for students?
  14. Do staff attempt to counter stereotyped attitudes towards people with impairments when they are seen, for example, as objects of pity or heroic battlers against adversity?
  15. Is the exclusion of students with severe impairments understood to reflect limitations of attitude and policy more than practical difficulties?

Further questions:

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Source: Booth, T and Ainscow, M (2002): Index for Inclusion: developing learning and participation in schools. Published by the Centre for Studies on Inclusive Education (CSIE).